Frequently Asked Questions (FAQs)

It’s highly unlikely that you face any issues while using DGCustomerFirst online portal. Still, keeping people’s concerns and doubts in mind we have designed a FAQ. Just have a look at this FAQ once, chances are high that you get your answers on the spot.

DGCustomerFirst FAQs

How can I contact the official site?

Ans: You can contact the official site easily by clicking this link.

How can I contact DGCustomerFirst by using the phone?

Ans: Just dial (615) 855-4000 and talk to our customer care via telephone easily.

My issue is not resolved within the specified time, and I want to contact Dollar General Headquarters. How can I?

Ans: You can dial above specified number, or else visit the headquarters on the below address:

  • 100 Mission Ridge Goodlettsville,
  • Tennessee,
  • United States – 37072.

I want to know every latest update on Dollar General. What is the easiest way to stay updated?

Ans: Social media is the easiest way to stay updated in today’s time. Dollar General  also agrees with the same. Follow Dollar General on their official twitter handle   @DollarGeneral. They provide their latest updates and news on twitter.

How do I recognise whether my purchased product is Dollar General Brand or not?

Ans: There are lots of fake products that are operated under the brand name of DollarGeneral. So DollarGeneral provides a DG mark on its every product. So just check it once, before purchasing any product and make sure that you are using products of DG brand.

Site is taking a long time to load. What should I do?

Ans: In this case, please make sure that your cookies and JavaScript are enabled. It is necessary to enable them as per the site requirements. Check your internet connection. If still, the problem persists, then please try again in some time.